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A report was submitted by the Corporate Director (Corporate Services) updating the Council on progress in the development of the Improvement and Modernisation (I&M) programme and seeking homologation and agreement on how to progress the work, including allocation of resources to initiate and advance projects.
Prior to discussion of this item a copy of revised recommendations 2.2 (i) – (iii) were circulated as follows:
“2.2 In order to progress the finidngs of the i-ESE diagnostic in relation to the 3 main areas of work , it is recommended that the Council agrees the following:
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Customer Services: Change to an enabling model of customer services, supported by accelerated and widely applied digital solutions and that this is incorporated into the I&M programme with support secured from i-ESE to be considered further once a proposal is received;
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Children’s Services: reviews to proceed as specified in the I&M programme, including the development of technology to support changes in service delivery and new ways of working with further consideration to be given to external support (including from i-ESE) for the work required to deliver change and reported back to the council once proposals are further developed;
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Leisure and Libraries: it is recommended that the Council provides direction in respect of the re-consideration of Leisure Review and consideration of options for Libraries”
Councillor Leadbitter stated that a considerable amount of work had gone into producing the report which included a number of discussion with both Group Leaders and a variety of briefings to Councillors and it was clear to him that this is the way forward to avoid having to go through another vey difficult budget process in the future and the Council need to progress a variety of strategic projects in a bid to change how the Council delivers its services. In regard to the recommendations he proposed to amend recommendation 2.2 (iii) to read “ Leisure and Libraries Service: Reviews to proceed to profile customer demand, assess commercialisation options, future service models and consider alternative ways of working with the understanding that the closure of swimming pools is unlikely to have strong political support.
Councillor Warren in referring to the I&M Programme Stream 7: Transforming Education stated that the Administration Group’s main priority is education and getting it right for every child. She further stated that the learning experience of educational attainment of young people is vitally important and it is curitcial to look at the quality and consistency of eduction in entirety and that the first bullet point should focus on educational attainment and outcomes and moved that this be included under Stream 7. There being no one otherwise minded this was agreed.
Councillor Alexander sought further clarification in regard to the changes
that had been circulated.
In response the Corporate Director (Corporate Services) advised that it had
been hoped to have had discussions with i-ESE in advance of this meeting to
firm up on the proposals that they could offer in relation to the three areas
where they had undertaken some work and identified some potential projects.
Unfortunately those discussions had not progressed as far as had been hoped and
there was not a proposal from them in relation to Customer Services and there
was not an updated proposal in relation to Children’s Services. She further
advised that in light of the foregoing did not consider it appropriate to ask
for agreement to proceed with that work until it was fully defined and costed
and why it was suggested that the recommendations altered to allow that work to
progress before a final decision is taken.
During further discussion Councillor Gatt sought clarification in regard to recommendation 2.4 (ii) relating to the remit of the Transformation Boards as it was his understanding that they were advisory bodies and would make recommendation to committee and they were not in his opinion the correct body for approving anything.
In response the Chief Executive advised that Transformation Board is part of the Council's policy in terms of project management and the recommendation is in accordance with that policy.
Councillor Gatt stated that he did not accept what the Chief Executive had advised and asked if the word ‘approval’ could be removed and leave the word ‘monitoring’.
Following further discussion on this issue during which Councillor Gatt stated that it would be useful for the recommendation to be made clearer, the Chief Executive advised that, in consultation with the Head of Legal and Democratic Services and Councillor Gatt, would amend the wording in order to clarify more fully the role of the Boards and that of the committees.
Following lengthy discussion clarification was sought in regard to which version of the recommendations 2.2 (i) – (iii) were being considered for approval and it was noted that it was the amended version of the recommendations as circulated at the meeting.
Councillor Feaver, in referring to the clarification sought by Councillor Gatt regarding the role of the Transformation Boards and that of the committees, asked that this clarification be provided prior to consideration of recommendation 2.4 (ii). This was agreed and thereafter the Chief Executive advised the amended wording of recommendation 2.4 (ii) as "that this is reported to the relevant Transformation Boards for approval and monitoring within the remits agreed by Council".
Following clarification sought by the Clerk, it was noted in terms of Recommendation 2.2 (iii), the motion proposed by Councillor Leadbitter at the beginning of the debate on this item, that this was seconded by Councillor Coy.
The Chair stated that the recommendations should now be considered in order.
Thereafter the Council agreed recommendations 2.1, 2.2 (i)–(iii), 2.3 and 2,4 (i)–(iii) as follows:
Following consideration the Council agreed:
2.1
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the content of projects and overall direction set out in the current I&M programme, including those areas identified as not being part of the current programme (as detailed in Appendix A of the report);
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2.2
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that in order to progress the findings of i-ESE diagnostic in relation to the 3 main areas of work, agreed the following:
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i)
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Customer Services:
Councillor Eagle, seconded by Councillor Brown, moved that this be amended to read: Customer Services: Change to an enabling model of customer services, supported by accelerated and widely applied digital solutions and that this is incorporated into the I&M programme with support secured from i-ESE to be considered further by the full council once a proposal is received.
As an amdnement Councillor Leadbitter, seconded by Councillor Bremner, moved that the wording remain as printed.
On a division there voted:
For the Motion (13) Councillors Eagle, Brown, Alexander, Allan, Cowe,
Cowie, Divers, Feaver, Gatt, M McLean, Macrae, Ross
and Shepherd.
For the Amendment (9) Councillors Leadbitter, Bremner, Coull, Coy, Laing, A
McLean, Morrison, Patience and Warren.
Abstentions (1) Councillor Creswell
Accordingly the Motion became the finding of the meeting and the Council agreed:
Customer Services: Change to an enabling model of customer services, supported by accelerated and widely applied digital solutions and that this is incorporated into the I&M programme with support secured from i-ESE to be considered further by the full council once a proposal is received; |
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ii)
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Children's Services:
Councillor Leadbitter, in terms of Children’s Services, queried whether this should be reported to Children and Young People’s Services Committee before a decision is taken.
In response the Corporate Director (Corporate Services) advised that there were some general issues relating to goverance arising from the debate. In terms of how the project gateway process should work, projects go through a gateway and in essence the Council is acting as that gateway and is saying today that this is the range of work that we wish carried out. We then use the governance arrangements through the Transfomation Boards in order to take that forward which is the Council’s agreed process for governing projects. The Policy and Resources Committee would be the Committee delegated by the Council to oversee financial matters and matters of policy and strategy.
She further suggested that a programme of this scale is a strategic one which should be reported through Policy and Resources Committee. If there are other views in regard to adding additional reporting through the Council’s service committees this would add burdens to the existing governance arrangements and careful consideration would need to be given as to how that impacts on the progress of the projects and how it impacts on officers and Councillors time in terms of taking it forward in a different way. She further advised that there are some issues which are exceptional given the Council’s financial position and the nature of the projects that we are engaging in and she was of the opinion that in relation to Children’s Sevices it is a significant piece of work looking at how we transform how that service operates and that the Council may have an interest in determining the future support. If there are concerns about the overall governance arrangements for projects there is a need to give that fuller consideration rather than determining it today given the implications it could have.
Thereafter the recommendation was agreed as follows:
Children's Services: reviews to proceed as specified in the I&M programme, including the deployment of technology to support changes in service delivery and new ways of working with further consideration to be given to external support (including from i-ESE) for the work required to deliver change and reported back to the full council once proposals are further developed.
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iii)
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Leisure and Libraries Service:
Councillor Leadbitter, seconded by Councillor Coy, moved recommendation 2.2 (iii) be amended to read “ Leisure and Libraries Service: Reviews to proceed to profile customer demand, assess commercialisation options, future service models and consider alternative ways of working with the understanding that the closure of swimming pools is unlikely to have strong political support.
Councillor Eagle, seconded by Councillor Brown moved that the recommendation read “Leisure and Libraries Serivce: that the Council continues in the direction agreed on 5 September 2018.
On a divison there voted:
For the Motion (13) Councillors Leadbitter, Coy, Alexander, Bremner,
Coull, Cowe, Cowie, Creswell, Laing, A
McLean, Morrison, Patience and Warren.
For the Amendment (10) Councillors Eagle, Brown, Allan, Divers, Feaver,
Gatt, M McLean, Macrae, Ross and Shepherd.
Abstentions (0)
Accordingly the Motion became the finding of the meeting and the Council agreed: Leisure and Libraries Service: Reviews to proceed to profile customer demand, assess commercialisation options, future service models and consider alternative ways of working with the understanding that the closure of swimming pools is unlikely to have strong political support.
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2.3
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the allocation of £700K funding to be ear marked in reserves and used flexibly over a period of up to 2 years to initiate and advance projects as requirements develop, based on the estimates indicated in paragraph 4.c of the report;
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2.4
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the Council further agreed:
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i)
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to note that further work will be undertake to develop the projects in the programme including clarifying the investment required and the benefits that will accrue;
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ii)
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that this is reported to the relevant Transformation Boards for approval and monitoring within the remits agreed by Council, and
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iii)
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Councillor Brown, seconded by Councillor Gatt, moved that the recommendation be amended to read that regular progress reports on the whole programme are submitted to the full council.
The Chief Executive advised that further to the earlier advice regarding the goverance arrangmenets provided by the Corporate Director (Corporate Services), the propsed motion does have governance implications and these will require to be considered by officers and reported back.
As an amendment Councillor A McLean, seconded by Councillor Leadbitter, moved the recommendation as written.
On a division there voted:
For the Motion (10) Councillors Brown, Gatt, Allan, Cowe, Eagle,
Feaver, M McLean, Macrae Ross and Shepherd
For the Amendment (12) Councillors A McLean, Leadbitter, Bremner, Coull,
Coy, Creswell, Divers, Laing, Morrison, Patience
and Warren
Abstentions (1) Councillor Cowie
Accordingly the Motion became the finding of the meeting and the Council agreed that regular progress reports on the whole programme are submitted to the Policy and Resources Committee.
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